Returns & Exchanges
We believe in the 'Believe' philosophy, but if your Richmond gear doesn't fit quite right, we are happy to offer returns or exchanges within 30 days of delivery. All items must be in their original, unwashed condition to qualify for a full refund or a new size.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place your items back in their original packaging, ensuring all tags are attached and the 'Greyhound' spirit is intact.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing